Refund policy
Return & Refund Policy
Last updated: April 22, 2026
At Finelli Co., we aim to provide a fair and transparent return process for all customers.
Return Summary
- Returns are accepted within 14 days of delivery
- Customers are responsible for return shipping costs
- No restocking fees are charged
- All items are eligible for return unless marked as final sale
Returns
You may request a return within 14 days of receiving your order, in accordance with EU consumer protection laws.
To be eligible for a return, items must be unused, in their original condition, and in original packaging.
Return Shipping
Customers are responsible for covering the cost of return shipping unless otherwise stated.
Restocking Fee
We do not charge any restocking fees on returned items.
Final Sale Items
Items marked as final sale at the time of purchase are not eligible for return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be issued to your original payment method within a reasonable timeframe.
Contact Us
If you have any questions about returns or refunds, please contact us at:
finelliofficial@outlook.com